Frequently Asked Questions
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F.A.Qs
Frequently asked questions
Questions
General Information
Partners & Projects is a leading supplier of professional tools, industrial equipment, construction machinery, air compressors, pumps, accessories, and maintenance solutions in Lebanon. Established in 1998, we serve both professionals and DIY customers. (Partners & Projects)
Our showroom and service center are located in Chiyah, Beirut, Lebanon. (Partners & Projects)
We serve construction companies, contractors, industrial facilities, maintenance teams, workshops, factories, infrastructure projects, and individual users. (Partners & Projects)
Products & Brands
Gallery -shop
We offer:
- Power tools
- Cordless tools
- Air compressors
- Water pumps
- Generators
- Welding equipment
- Concrete and construction equipment
- Garage equipment
- Drill bits and cutting discs
- Fasteners and accessories
- Measuring and laser tools
- Pressure washers
Yes. Our product range is designed to meet the needs of both professional contractors and home improvement enthusiasts. (Partners & Projects)
Yes. We only supply genuine products from trusted international manufacturers and brands.
Yes. Spare parts are available for many of our products and equipment. Please contact our team for availability
Our technical sales team can help you select the most suitable product based on your application, project requirements, and budget.
Orders & Purchasing
Items
You can place an order through our website, contact us directly by phone, WhatsApp, or visit our showroom. (Partners & Projects)
Yes. We provide quotations for individual products, bulk orders, and project requirements.
Yes. Special pricing may be available for contractors, resellers, and large-scale projects.
Yes. Most products include pricing information directly on our website. (Partners & Projects)
Yes. We may be able to source special products upon request.
Shipping & Delivery
Delivery Products
Yes. We provide delivery services throughout Lebanon.
Delivery times depend on product availability and destination, but most orders are processed as quickly as possible.
Free delivery may be available for qualifying orders. Please contact us for current delivery policies.
Our team can provide updates regarding the status of your order upon request.
Warranty & After-Sales Service
Support
Yes. Many products include a manufacturer or supplier warranty. Warranty terms vary depending on the brand and product category.
Yes. We offer professional after-sales support, maintenance, and repair services. (Partners & Projects)
Contact our service department with your invoice and product details. Our team will assist you with troubleshooting, repair, or warranty evaluation.
Yes. We maintain access to spare parts for many of the brands and products we supply.
Technical Support
Support
Absolutely. Our experienced team can recommend the best solutions based on your project requirements. (Partners & Projects)
Yes. Technical consultation is available for contractors, industrial users, and project managers.
Yes. Depending on the product, we can provide setup recommendations and technical guidance.
Yes. We maintain access to spare parts for many of the brands and products we supply.
Payments
Finiance
We accept payment methods available in Lebanon. Please contact us for current payment options.
Yes. Corporate customers and contractors can contact us to discuss commercial purchasing arrangements.
Contact Information
Contact Us
Phone: +961 1 271 525
Mobile: +961 79 381 974
Email: info@partners-projects.com (Partners & Projects)
Monday to Saturday: 8:00 AM – 4:30 PM
Sunday: Closed. (Partners & Projects)
You can contact us by phone, email, WhatsApp, or through the contact form on our website. (Partners & Projects)
Why Choose Partners & Projects?
About Us
- More than 25 years of industry experience
- Wide selection of professional equipment
- Trusted international brands
- Technical expertise and product guidance
- Reliable after-sales support
- Competitive pricing
- Solutions for both DIY and large-scale projects
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